Compliance Channel

The Compliance Channel is a secure and confidential means for anyone to report situations that violate laws, internal rules, ethical principles, or Stays' corporate policies.

It exists to strengthen our culture of integrity, ensure the transparency of our operations, and allow any irregularities to be handled with seriousness and responsibility.

Reports can be made anonymously or with identification, according to the whistleblower's preference. All information received is analyzed with independence, confidentiality, and impartiality, ensuring that no whistleblower suffers any type of retaliation.

Submission of complaints: compliance@stays.net

The channel must be used to report, for example:

•   Unethical or illegal conduct;
•   Frauds, corruption, or conflicts of interest;
•   Internal policy violations;
•   Misuse of confidential information and security incidents;
•   Moral or sexual harassment;
•   Practices that put Stays, its employees, or clients at risk.

When submitting a report, it is important to provide as many details as possible to support the investigation: what happened, when, where, who was involved, and, if available, any evidence.

Our commitment is to treat every report with seriousness, confidentiality, and respect, ensuring that appropriate measures are taken.